Telematics Support Technician

Rainkine Thompson Limited (RTL), a leading Telematics provider located in the village of Hadfield (near Manchester) is seeking a committed and self-motivated individual for the position of Telematics Support Technician on a permanent staff basis.

 

The successful applicant will have the following Characteristics / Skills:

 

  • Customer focused person with the ability to have strong personal relationships with customers and managing expectations
  • Ability to manage support tickets system
  • Ability to investigate customer issues
  • Have staff management experience
  • Strong understanding of technology and desire to learn
  • Ability to create and implement procedures
  • Complete finisher
  • Attention to detail

 

Experience Requirements:

 

  • At least 3 years in IT support roles
  • Software / Technology background in some roles
  • Strong analytical skills
  • SQL knowledge is an advantage
  • Degree is an advantage
  • German/French/Spanish knowledge is an advantage

 

Remuneration package is based on experience.

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